Tawqeer Al-Quran – Support

Hello & Welcome!

Tawqeer Al-Quran is your daily Islamic companion, offering prayer times, Qiblah direction, recitations, and more. We’re glad you’re here—let’s resolve any issues together.

New to the app? Make sure you give Location and Notifications permissions. That ensures accurate Qiblah direction and timely Azan alerts!

Key Features

Let's Troubleshoot Together

Below are a few common solutions. If you still need help, scroll down to Contact & Support to chat with us directly.

Qiblah Compass or Prayer Times Not Updating

Make sure your device’s location services are enabled and permissions are granted.
Android: Settings > Apps > Tawqeer Al-Quran > Permissions > Location
iOS: Settings > Privacy & Security > Location Services

After enabling location, try refreshing from the “Prayer Time” page or relaunch the app.

Azan Notifications Not Appearing

Grant Notification Permissions:
go to Settings > Notifications > Tawqeer Al-Quran
iOS: Check Settings > Notifications and ensure alerts are allowed.

Disable Battery Optimization: (Especially on Android)
• Some devices halt background processes to save battery.
• Go to Settings > Battery > Tawqeer Al-Quran > Unrestricted to keep Azan notifications running.

Audio Recitations Not Working

• Check that your internet connection is stable, as streaming may require decent bandwidth.
• Make sure media volume is not muted.
• Ensure “Play Azan Audio” is turned on in the app’s Settings.

Language or Font Issues

• If text is unreadable or misaligned, go to Settings > Language or Settings > Font Size within the app’s main menu.
• Ensuring your chosen language and size load properly.

Need More Help?

Our support team is here for deeper questions or unusual bugs—like repeated app crashes or missing features. When emailing us, kindly share:

The more details you include, the faster we can help you resolve the issue.

Contact & Support

If you’re still stuck, please reach out!
Email: Send a Support Email

We aim to reply within 48 hours, inshaAllah. Your feedback helps us continually refine the app.

Tip: If you have suggestions or requests—like additional languages, reciters, or features—please share them too. We love hearing your ideas!

Disclaimer

Tawqeer Al-Quran integrates data (including Quranic texts, translations, and audio) from reputable sources to ensure accuracy. However, variations may occur due to interpretive differences or updates in those source materials.

The app is not intended as a comprehensive scholarly reference. For any detailed religious or theological queries, consult a qualified scholar. Use of this app is at your own discretion; the developers assume no liability for errors or omissions.